Makeover Escape Co Ltd & Thai Medical Vacation Website TERMS and CONDITIONS (“Terms and Condition”)


  1. i. Introduction

Welcome to the Thai Medical Vacation website. This is a Consumer driven healthcare site which puts you in control of your healthcare spending.

On this site, consumers can :

– cost effectively purchase their health care requirements and

– manage the entire process online through a secure portal.

ii.              KEY POINTS

Makeover Escape Co Ltd is not involved in the provision of any healthcare or medical advice or diagnosis.

All information provided on the website is intended as a guide only and should not be taken as a substitute for professional medical advice.

The website is focussed on:

o     supporting customers to purchase their healthcare solutions

o     supporting customers to manage  their healthcare trip effectively; and

o     enabling healthcare providers in the Makeover Escape Co Ltd Network to offer medical services / diagnostics / devices / goods for purchase.


We only carry out high level screening on providers limited to:

o     Their existence

o     Their registration with relevant registration authority

o     They have public liability insurance

o     We comment on the types of hotel services available e.g. single room, etc

We do not screen or validate any content posted by healthcare providers, nor do we endorse or recommend any particular healthcare provider in the network.

If you decide to purchase any healthcare, appliance, diagnostic or goods from a healthcare provider in the network, you do so at your own risk.

We would recommend that you undertake your own research into any healthcare provider and that you should consult with your doctor or primary healthcare provider before engaging any healthcare provider from this website.

You should be aware that the results of any search you perform on the website for healthcare providers should not be construed as endorsement by Makeover Escape Co Ltd of any particular healthcare provider or constituting any comparative ranking of healthcare providers.

iii.            Services we provide

Makeover Escape Co Ltd Health acts as a healthcare purchasing service for individuals seeking to access medical services. We have created a network of  healthcare providers, situated locally and internationally- be they individual medical practitioners, hospitals, clinics, pharmacies who want to provide medical services.

Makeover Escape Co Ltd Health negotiates the purchase of treatment between Clients and Approved Healthcare Providers either through the website or other means (on the assumption that the provider is legally permitted to provide the service they are offering) 

Makeover Escape Co Ltd gathers information and carries out minimum validation of various worldwide Healthcare Providers before they are entered to our network. The information covers their facilities and services. This information should assist the consumer in making a decision on choosing their preferred Healthcare provider. It is recommended that the consumer conduct your own research into a chosen Healthcare Providers.  When the consumer chooses a Healthcare Provider for the three quotations provided, then we will purchase the treatment  to maximise the value the consumer receives and to ensure that a contract exists between the consumer and provider.

Makeover Escape Co Ltd Health will audit a consumer medical bill against it’s “Fair Price Medical Database”. If it believes that the charges are out of line with fair prices, we will negotiate with the provider on behalf of the consumer. Any savings are shared between the consumer and Makeover Escape Co Ltd Health.

Terms and Conditions

iv.            Services we do not provide

Makeover Escape Co Ltd Health does not endorse or recommend, any Healthcare Provider in the network.

We are not medical professionals nor do we hold ourselves out to be medical professionals and will not discuss or advise on any issues relating to medical treatment with Clients or Healthcare Providers.

We will negotiate a contract between the customer and the provider for the purchase of medical treatment, diagnostics, devices, goods etc but is not party to the purchase contract between you and Healthcare Providers in the network.

As we cannot control the information provided by Healthcare Providers made available through this Website, we do not guarantee or endorse the authenticity, quality, safety or legality of any Healthcare Provider or the services provided. Our network entry criteria for providers is limited to authentication of :

o     The existence of the provider

o     Their registration with relevant registration authority

o     They have public liability insurance

o     Types of hotel services available e.g. single room, etc

If a consumer chooses a Healthcare Provider to provide Medical Services and indicates this decision to Makeover Escape Co Ltd through the Website, we will negotiate the contract for purchase of medical services / diagnostics etc to with the provider on your behalf. This contract will cover the price, date of service and that the service will be delivered by the provider, and outline penalties for breach.  This does not in any way cover the quality of the treatment provided or in any way make Makeover Escape Co Ltd Health a party to the contract. We will take a deposit form the consumer when the contract is agreed.

We do not provide banking services but act as an intermediary with registered Banks to enable them to offer a health savings account to our customers

v.              Content policy

·      Makeover Escape Co Ltd not responsible for provider or consumer content

·      Makeover Escape Co Ltd will seek to ensure the accuracy of provider information however we acts as a passive conduit for the online distribution and publication of
information submitted through the Website,

·      We have no obligation to screen content or information in advance and we are not responsible for screening or monitoring material posted by
consumers or Healthcare Providers.

·      Consumers are solely responsible for the content and information they provide to us to be published on the Website through our data entry,
feedback or otherwise.

·      We reserve the right to edit or remove any content if we believe it is untrue or that it may create liability for us.

·      We have the right to publish consumer feedback / reviews of Healthcare Providers on the medical services consumer received.


vi.            Age and responsibility

·      Website Service is only available to and to be used only by individuals who are legally entitled to form such contracts under law in the jurisdiction in which they live..typically over 18.


vii.          Data protection

·      Data  may be submitted by consumers onto the Website and transferred by Makeover Escape Co Ltd Health to the Healthcare Provider, the processing of which is necessary to conclude the contract between the consumer and the Healthcare Provider.

·      Consumers consent that in order to get quotations and purchase healthcare , Makeover Escape Co Ltd will need to provide personal information, including any medical information  provide to us by the consumer to Healthcare Providers.

·      We may also use consumer contact details, to contact them from time to time eg to update on healthcare quote or purchase or other matters concerning the Website Services – consumer consent to this

·      Makeover Escape Co Ltd endeavours to protect privacy of all users of the site. Our privacy policy contains details of  :

o     our use of cookies,

o     the type of information we collect,

o     how we use it and

o     further details concerning the circumstances upon which we disclose information,


viii.     Provision of information

If consumers wish to:

o     get a quotation,

o     purchase healthcare from a  Healthcare provider,

o     have your bill audited; or

o     open a health saving account / other financial services products

consumers will be asked to register as an Makeover Escape Co Ltd Health member and  provide certain information including:

– contact details (phone number and email address)

–  some medical information to allow us to present your data to Healthcare Providers who may be interested in providing Medical Services to you

–  Consumer warrant:

·      information provided is up-to-date,

·      accurate in all material respects,

·      not the confidential property of others or in violation of any other third party’s rights,

·      and is sufficient for us to facilitate the  transaction.

·      Information sent over the internet cannot be guaranteed to be completely secure – consumer and providers and financials services companies must accept that there is no liability on behalf of Makeover Escape Co Ltd


ix.        Suspension/termination

·      Makeover Escape Co Ltd Health may at any time, without notice, suspend or terminate your access to this Website,

·      Makeover Escape Co Ltd Health is not liable to you or any third party for any suspension or termination of access to this Website.


x.         Use of website

·      All users of the site agree not to use the site for anything illegal in any jurisdiction

·      No copying, modifying, etc of any site content or functionality

·      No accessing or using the Website in and from jurisdictions which restricts or prohibits same by local law

·      No interfering with the functionality of the site

·      No Posting or submitting and material that are offensive, bullying , libellous  obscene, breaking the aw etc…

·      No Accessing restricted material / areas of the site without consent

·      No breaching security

·      No use of any site material without prior written consent by Makeover Escape Co Ltd

·      Site may contain inaccuracies, typo etc..this is not our responsibility

·      We have the right to seek remedy where Terms and Conditions are breached

·      We are not liable for any content provided by consumers or providers


xi.       Copyright notice and limited licence

·      All the information, content, pictures, business names logos are protected by copyright

·       No copyright implication for Makeover Escape Co Ltd of content provided by consumers / providers / financials services companies.


xii         Disclaimers

·      Limits liability

·      Website available as is….without any representations or warranties on content material, services etc.

·       Take information provided as a guide only – not medical advice. Consumer must decid and Makeover Escape Co Ltd purchase the selected treatment on their behalf

·      Makeover Escape Co Ltd not liable for site being available, or any hacking, theft of information

·      Use of site is at the users risk

·      Any advice given by Makeover Escape Co Ltd is purely for information…

·      We give not warranty or guarantee on quality of any medical treatment provided or any breaches of the provider contract.


xiii.        Limitation of liability

·      No liability for Makeover Escape Co Ltd Health, employers directors etc..on medical treatment, advice etc

·      No liability relating to the website from force majuare

·      No liability for Makeover Escape Co Ltd for negligence of company or employees causing death, fraud etc.


xiv.         Indemnity

·      All content providers, e.g. healthcare providers, consumers, financials services providers indemnify Makeover Escape Co Ltd for their content and services


xv.         Links to third party websites

·      Links for convenience. No liability for Makeover Escape Co Ltd


xvi.       Availability

·      Makeover Escape Co Ltd will do its best to have the site available…no liability if not available or if any losses for it being down.


xvii.      Changes In These Terms Of Use

·      We can change the terms of use from time to time


Xviii.           Jurisdiction and governing law

·      If site should not be offered in a jurisdiction, consumers should not use them

·      Governing law is Thai Law

·      The language of any dispute resolution will be English.